Refund Policy

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Last Updated: September 2026

Dine-In Orders

If you are not satisfied with the quality or taste of any dish served at our restaurant, please inform our staff immediately. We will gladly replace the dish or offer an alternative from our menu at no extra charge. Refunds for dine-in orders are processed at the discretion of the restaurant manager.

Online Orders (Zomato)

For orders placed through Zomato, the refund policy of the respective platform applies. If you receive a wrong order, missing items, or food that does not meet quality standards, please raise a complaint directly on the Zomato app. We support all genuine complaints and work with the platform to ensure a prompt resolution.

Takeaway Orders

For takeaway orders placed directly with us, please check your order at the counter before leaving. Once you leave the premises, refunds or replacements may not be possible for missing items. However, if there is a quality concern, contact us within 30 minutes of pickup and we will do our best to resolve the issue.

When Refunds Are Not Applicable

  • Change of mind after placing the order
  • Delay in pickup by the customer leading to cold food
  • Incorrect order details provided by the customer
  • Damage caused during self-delivery or transportation by the customer

How to Request a Refund

You can reach us through any of the following channels:

We aim to resolve all refund requests within 3–5 business days.